Online Sourcing: Dream Jeans
Description
This service takes the stress out of jeans shopping, giving you a personalised journey on getting your dream fit and giving you the tools & basics to make jean shopping a breeze. Upon booking this service and giving your requirements we can start your sourcing journey.
What information do we need from you?
- Your actual measurements- these are from following our sizing guide, if you're unsure about this process book a complimentary call where we can discuss all your requirements.
- Any specific styles or brands ( Levis 501, Calvin Klein etc)
- Desired fit ( true to size, relaxed, baggy)
- Wash/Colour- stonewash, charcoal etc
- Any references or images ( love to see a Pinterest Board)
- Your non-negotiables- prefer a zip fly over a button, no distressing, any details that would be a deal breaker.
What does the service price include?
The fee includes one pair of jeans, please note it excludes any alterations.
How long does the process take?
We strive to complete sourcing within 4-6 weeks depending on your specifications and brief. * This time line starts from you supplying the neccessary details and information.
If it takes longer, please know we’re actively working to secure the best quality and fit, aiming to prevent any disappointment or returns.
What happens if the jeans are sourced are not right?
We want to make sure that you come away with your dream pair, so we have included a second round of sourcing to present you with an alternative.
RETURNS POLICY
We offer a 14-day return policy, meaning items must be returned to us within 14 days of you receiving your order.
Returns are at your own cost, we suggest you use a tracked service.
We kindly ask that you inform us within 48 hours of receiving your jeans if you need to return them for any reason.
We want to ensure you find the best fit, so for jeans or product purchases from our online store, you may return your item for store credit or an exchange for an alternative pair. Store credit can be used online or at our London Studio.